Shipping and Manufacturing Questions
What is the return policy?

Thank you for choosing our apple chips! We’re proud to provide a fresh, high-quality snack made from 100% real apples.

Please note that all sales are final. Due to the perishable nature of our products, we do not accept returns.

Before placing your order, we encourage you to review all product details carefully. If you have any questions about ingredients, packaging, or shipping, feel free to contact us through our contact page.

If there is a problem with your order, please contact us with your order number and a photo of the issue. We’ll resolve the situation quickly.

We appreciate your understanding and support of our small business!
How much does shipping cost?

Shipping is included in the price of our products—what you see is what you pay! There are no additional shipping fees at checkout.

We believe in keeping things simple and straightforward, so you can enjoy your apple chips without any surprises.
When will I get my order?

Getting your order out is our top priority! Most orders are processed within 1–3 business days and typically arrive within 2–7 business days, depending on your location. You'll receive tracking information as soon as your order ships, so you can keep an eye on it every step of the way.
Where are your products manufactured?

All of our products are made in our warehouse located in Traverse City, Michigan. It's where we dehydrate, package, and prepare everything with care before it reaches your shelves or doorstep.
Where do you get your apples from?

We source our apples from local orchards right here in Michigan. Supporting local growers allows us to use the freshest apples possible while keeping our ingredients close to home.

Inquiries About Buying/Using our products
Are you looking for Wholesale Opportunities?

Interested in carrying Greenetown Foods chips in your store? We offer wholesale partnerships for retailers looking to stock high-quality, locally crafted snacks their customers will love. Whether you run a grocery store, café, brewery, or specialty shop, our chips are a perfect fit for shelves and snack menus alike. With competitive pricing, consistent supply, and standout flavor, Greenetown Foods makes wholesale simple and reliable. Contact us to learn more about our wholesale program and how to get started.
Do you do Private Labeling?

Interested in selling high-quality chips under your own brand? Greenetown Foods offers private labeling services that make it easy to launch or expand your product line. We handle the production and packaging—using our same great recipes—while you supply your own branding and design. Whether you're a startup or an established business, we offer flexible order sizes, quick turnaround times, and dedicated support to help you bring your product to market smoothly. Reach out today to learn more about pricing, product options, and how to get started.
Do you do Bulk Orders?

Looking to buy Greenetown Foods chips in large quantities? Whether you're stocking a store, supplying an event, or need snacks for your organization, we offer bulk ordering options to fit your needs. Enjoy the same great taste and quality in larger volumes, with competitive pricing and reliable fulfillment. Contact us today to discuss your order size, delivery options, and how we can help keep your shelves (or snack tables) fully stocked.
Are you looking for Events to showcase your product?

Want Greenetown Foods at your next event? We love getting out into the community and sharing our chips at farmers markets, wine tastings, sidewalk sales, and more. If you're organizing an event and think our products would be a great fit, we'd love to hear from you. Whether it's a local gathering or a larger festival, we're always open to new opportunities to connect with people and share what we do. Reach out to let us know the details!